Code of Conduct Enforcement Training

Many events and communities have a Code of Conduct. However, communities often lack a plan for following up on reports and enforcing their Code of Conduct.

Yesterday I attended Otter Tech’s workshop on how to enforce a code of conduct and respond to reports. I’m so grateful. Without knowing how to do these things a code of conduct is essentially useless.

Evy Kassirer Organizer, StarCon Waterloo

Practical Training

Otter Tech’s Code of Conduct Incident Response Workshop gives you the practical, hands on experience you need for Code of Conduct enforcement.

In this workshop, you’ll learn how to:

Support a person making a report
Evaluate the report
Decide consequences for inappropriate behavior
Create a behavioral modification plan
Effectively follow up with a reported person

I volunteer with a non-profit that runs summer camps for young adults. Using the techniques discussed in the workshop, we were recently able to handle an incident of harassment. One of the reporters said they were amazed at how well the entire situation was handled. We believe that those participants will feel comfortable coming back to a future camp based largely on their positive experience with how the report was handled. They thought very highly of our organization’s ability to respond.

Steve Ross Summer Camp Volunteer

Purchase Tickets

Workshop dates: The workshop is run approximately once a month. There are no workshops in January, July, August, and November.

Workshop times: Our workshops take place at different times to accommodate people around the world. Please double check the workshop time before purchasing a ticket.

Follow the links below to purchase a workshop ticket, or check the workshop time in your timezone:

October 9, 2024 – North America friendly time – 16:00 UTC
No workshop in November 2024
December 11, 2024 – Africa, Europe, and North America friendly time – 14:00 UTC
No workshop in January 2025

2025 workshop schedule — TBD

If you would like train a group of people in 2025, please contact us. Please let us know which month you will need training, what time zones your team is in, and the approximate size of the group that needs training. Knowing this information will help Otter Tech plan a monthly workshop schedule that best accommodates most of our clients.

The current draft 2025 workshop schedule is:

February 12, 2025 – time TBD
March 12 or 19, 2025 – time TBD
April 9, 2025 – time TBD
May 21, 2025 – time TBD
June 4, 2025 – Australian workshop time
No workshops in July, August, or November
Sept, Oct, and Dec 2025 — workshop dates still TBD

Off to attend training on code-of-conduct enforcement with the rest of the North Bay Python Conference team, because the safety and well-being of our attendees is our first job as organizers

Sam Kimbrel Organizer, North Bay Python Conference

Workshop Content

The workshop covers:

Tips for protecting reporter privacy
Frameworks for deciding consequences of inappropriate behavior
Discussion on bias, intent, and microaggressions
Discussion on personal conflicts, false reporting, and power dynamics
40 minutes total of Q&A time

The workshop also includes interactive practice enforcing a Code of Conduct. Attendees will practice in pairs. Practice includes:

Receiving a Code of Conduct violation report
Evaluating a report in a group setting
Following up with the reported person

There will be two practice scenarios. They will cover one incident in an in-person event and one incident in an online community.

The practice scenarios allow participants to rehearse calm and firm responses in a safe learning environment. After each practice scenario, the facilitator will guide a group discussion on any questions that arose during the practice.

The role playing really nudged people to share, and investigate their similar experiences, questions and reactions.

Emma Irwin Mozilla community member

The workshop includes 40 minutes of Q&A time. A facilitator experienced in Code of Conduct enforcement will answer any questions you have. Working with an expert is key for event organizers and community leaders wanting to create a safe, inclusive event.

Workshop Logistics

Our Code of Conduct Incident Response workshops are run completely online via Zoom.

You’ll be attending with up to 20 different event organizers and online community leaders. These workshops are a great way to discuss and learn from other communities.

The workshop run time is 4 hours. There are two breaks: a 5 minute break at 1 hour and 30 minutes in, and a 15 minute break at 2 hours and 30 minutes.

The whole learning experience was extremely well organized and thought through. This was done online extremely well (and I’d add that I’ve worked as an learning designer and facilitator in online spaces for over 15 years so I understand and appreciate the prep and skill it takes to do it THIS well!)

Tracy Kelly Senior Manager, Learning & Teaching, BCcampus

A professional development certificate can be provided upon request after completing the workshop.

Payment Options

You can purchase a individual ticket for a workshop with a credit card through the Otter Tech website.

Group tickets can be purchased one of two ways: through the Otter Tech website, or through an invoice sent to your billing department.

If you purchase tickets through the Otter Tech website, you will need to know which workshop date(s) your group will attend. Your group does not need to attend the same workshop date. Attending multiple workshop dates allows your group to learn from attendees from different organizations.

Otter Tech can also generate an invoice for a group ticket purchase. Once the invoice is paid, Otter Tech will send you a coupon code that allows attendees to purchase a ticket at a 100% discount. This option allows the attendees to pick their own date and time to attend a workshop. The coupon code is valid for 1 year from payment date. The Otter Tech invoice can be paid via credit card, ACH, SWIFT, or check in USD. Otter Tech can provide a W-9 tax form if needed.

Please contact us for additional payment options.

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